Gfb77's Privacy Policy — Your information is safe with us

1. Introduction

Gfb77 (hereinafter referred to as "we", "the platform", or "gfb77") takes your privacy seriously. This Privacy Policy explains what information we collect when you use our website or app, why we collect it, and how it is managed.

Our Privacy Policy has been developed in accordance with international data protection laws and cybersecurity standards. It operates on the basis of your consent — your data is never used without your permission.

By using our platform, you agree to this Privacy Policy. If you disagree with any part of it, please refrain from using the platform and contact our support team.

2. Information We Collect

Gfb77 collects two types of information — what you provide directly and what is collected automatically. Details are outlined below:

3. How We Collect Information

Gfb77 collects information through several methods. These processes are fully transparent and conducted with your consent:

• Directly from you: Information you provide during registration, KYC verification, support interactions, and form submissions.
• Automatically: Your browsing behavior, click patterns, and session duration are recorded via cookies, web beacons, and analytics tools.
• From Third Parties: Limited information may be collected from payment providers (Mobile Banking, Nagad, Rocket) and identity verification agencies.
• While using the app: When you use our mobile app, we may collect your device ID and push notification token.

Only the minimum necessary information is collected in each case. We consciously avoid collecting data that is not required.

4. Why We Use Your Information

Gfb77 uses your information for specific, defined purposes only. Your data is never used for anything beyond what is stated below:

• To create and manage your account and to verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To provide bonuses, promotions, and personalized offers.
• To prevent fraud, money laundering, and other illegal activities.
• To fulfill legal obligations and meet regulatory requirements.
• To improve customer service quality and resolve technical issues.
• To ensure platform security and prevent unauthorized access.
• To send you relevant promotional messages with your consent.

5. Who We Share Your Information With

Gfb77 does not sell your personal information to any third party. However, limited data sharing may be necessary in certain circumstances:

• Payment Providers: Only the information necessary to complete transactions is shared with Mobile Banking, Nagad, and Rocket.
• Identity Verification Providers: To verify your identity during the KYC process, data may be shared with trusted verification partners.
• Law Enforcement Agencies: We may be required to disclose information to government authorities in response to a court order or other legal obligation.
• Technology Partners: Limited data may be shared with cloud service and security software providers for platform operations; all such providers are bound by strict confidentiality agreements.

6. Data Security Measures

Gfb77 employs industry-leading technology to keep your data secure. Our security infrastructure is regularly audited by independent third parties:

• 256-bit SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted.
• AES-256 Data Encryption: All sensitive data stored on our servers is kept encrypted at all times.
• Two-Factor Authentication (2FA): Add an extra layer of security when logging into your account.
• Firewall & DDoS Protection: Unauthorized access and cyberattacks are actively prevented.
• Regular Security Audits: An external cybersecurity team regularly audits our systems.
• Employee Access Controls: Only authorized personnel can access specific data, and all access is logged.

Please note — no online system is 100% secure. Keep your password private, use a strong password, and contact our support team immediately if you notice anything suspicious.

7. Cookies & Tracking Technologies

Gfb77 uses cookies on its website and app to improve your experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for the platform to function correctly. Without these, login and session management are not possible.
• Functional Cookies: Remembers your preferences, such as language and theme settings.
• Analytics Cookies: Used to analyze user behavior and improve platform quality.
• Security Cookies: Used to detect fraudulent activity and protect your account.

You can manage cookies through your browser settings. However, disabling essential cookies may affect some features of the platform.

8. Your Data Rights

Under gfb77's Privacy Policy, you have the following rights regarding your personal information:

9. Data Retention Period

Gfb77 retains your information only for as long as necessary. Retention periods vary depending on the type of data and the purpose for which it was collected:

• Account Information: For as long as your account remains active, and up to 5 years after closure as required by law.
• Transaction Records: 5–7 years in accordance with international financial regulations.
• KYC Documents: 5 years after account closure, in accordance with regulatory requirements.
• Log Data: Up to 1 year for security purposes.
• Marketing Information: Until consent is withdrawn.

After the designated retention period, data is securely deleted or anonymized so you can no longer be identified.

10. Privacy Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team:

• Email: [email protected]
• Response Time: Within 24 to 72 hours
• Live Chat: Log in to the platform for 24/7 live chat support
• Language: Full support available in Bengali